University Hospital of Wales

University Hospital Wales, Heath Park, Cardiff, CF14 4XW
 
433 reviews

Reviews

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Reviews

 
Page 39 of 43
 
Review of UHW (Heath) & Llandough Hospitals Palliative Care Team written by a carer
9th January 2015


No problems.

Recommend
Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Trust
Involvement
Waiting time
 
Review of UHW (Heath) & Llandough Hospitals Palliative Care Team written by a carer
9th January 2015


Very difficult to improve this service as I think it's perfect. Can't fault in any way.

Recommend
Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Trust
Involvement
Waiting time
 
Review of UHW (Heath) & Llandough Hospitals Palliative Care Team written by a carer
5th January 2015


No suggestions for improvement. Excellent care received.

Recommend
Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Trust
Involvement
Waiting time
 
Review of UHW (Heath) & Llandough Hospitals Palliative Care Team written by a carer
15th December 2014


I would always want to be able to speak to me, once home from hospital.

Recommend
Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Trust
Involvement
Waiting time
 
Review of UHW (Heath) & Llandough Hospitals Palliative Care Team written by a carer
15th December 2014


Sian has not been back to find out decision at resus at home. "My wife deals with the mainly! Not heard from the social worker yet concerned that isn't being given opportunity to get back to walking. "They're been very good overall.

Recommend
Addressing fears
Delay
Rating not given.
Dignity/Respect
Efficiency
Listening
Meeting needs
Trust
Involvement
Waiting time
 
Review of UHW (Heath) & Llandough Hospitals Palliative Care Team written by a carer
15th December 2014


Recommend
Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Trust
Involvement
Waiting time
 
Review of UHW (Heath) & Llandough Hospitals Palliative Care Team written by a carer
15th December 2014


They are acting as information gatherers, sorting and problems with care you are getting. Was not allowed/engaged to attend meeting re rushing home placement. Palliative care and neurology were not present at this meeting i.e the people who knew his views were not represented at this meeting. More staff especially doctors.

Recommend
Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Trust
Involvement
Waiting time
 
Review of UHW (Heath) & Llandough Hospitals Palliative Care Team written by a carer
15th December 2014


They can't create drugs that don't exists but other than that they are doing their bests. Short of a fairy god mother with a magic ward the team couldn't do more.

Recommend
Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Trust
Involvement
Waiting time
 
Review of UHW (Heath) & Llandough Hospitals Palliative Care Team written by a carer
8th December 2014


We did feel that one member of the team was not listening to us and did not carry out recommendations left by our G8 of DN. We did ask for a change of nurse and all is working ok again. We think the episode has left a certain atmosphere though. Regards. And many thanks to the rest of the teams we have encountered. They have done a very very good job for my wife and I.

Recommend
Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Trust
Involvement
Waiting time
 
Review of UHW (Heath) & Llandough Hospitals Palliative Care Team written by a carer
1st December 2014


They've been very good. Its been had for them as I don't like narcotics.

Recommend
Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Trust
Involvement
Waiting time
 
 
Page 39 of 43
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Resources

Short link to review University Hospital of Wales: http://iwgc.net/ejo3j